Many people who begin using their first hosting account, or switch companies, usually have questions with regard to how particular things are completed or chance upon problems when setting up different things, including emails, website settings, etc. That’s the reason why, a lot of companies have compiled documentation with the most common questions and issues in order to help their clients obtain information quickly and easily. Consequently, the client support team can devote more time to real issues that particular customers may be encountering, since the solution for the smaller things will be available on the web and clients can easily tackle them without getting in touch with the customer service team. Having detailed documentation is quite important, particularly for new clients without any past experience at all, since the hosting service entails an immense amount of functions and many individuals can get confused about what to do. A good knowledge base can both help you do the tasks that you want and acquaint yourself with how the web hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
Our shared web hosting plans feature an elaborate knowledge base where you can find information on all the difficulties that you may possibly face and their solutions. You can become aware of how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but you are unable to send email messages, for instance. We have tried our very best to be as comprehensive as possible and to cover all the available options in order to save you time and efforts and to offer you different solutions for each problem. The knowledge base features educative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, whilst if you wish to browse the complete article archive, you can go to the all-encompassing Help section.