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Installation and Troubleshooting
Learn more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the typical reasons to get a hosting server of your own is the fact that you shall have comprehensive control over the software environment and you may install anything you need. This will enable you to run applications that need specific software in order to be present on the machine, which isn't possible with a shared hosting server where you could install software just inside the account, but not on a root level. In case you aren't very experienced with this sort of matters, nonetheless, you might face difficulties due to the fact that managing a server of your own is different from managing a standard shared website hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, thus our admins can easily handle various tasks that should be carried out or can resolve various problems that you might experience.
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Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated service and provided you add it, our knowledgeable administrators will be able to aid you with everything on your server. For example setting up any third-party software that you may want to use on the machine and troubleshooting any script that operates poorly or doesn't run at all. Our upgrade comes with an hour of work and in case a particular task is not very time-consuming, we shall add the remaining time to your account. You will be able to see how many minutes are left inside your billing CP and use them anytime you require support again. The Installation & Troubleshooting upgrade can be purchased at any moment, so in the event that you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need assistance afterwards, you can add it from the hosting server billing area. 30 minutes of custom work are included in our Managed Services pack too, but in case you require more work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the very best possible way.