A live chat is one of the several ways of communication supplied by some hosting companies as a part of their support services. Depending on the supplier, the chat can be used for billing, pre-sales and/or technical assistance. This way of communication is quicker compared to a support ticket and it'll make it much less likely to misunderstand or misspell anything in comparison to a phone call with a representative. What's more, if the problem that you experience needs some time to be reviewed and resolved, you'll be able to do something different in the meantime instead of just waiting, as you'd have to do when you call. Also, you can take advantage of a live chat assistance service absolutely free as long as you have Internet accessibility even when your website hosting supplier is based in another country and they don't have a local phone number you can call.
Live Chat Support in Shared Web Hosting
As a part of the support services that we provide for all our shared web hosting, you will find live chat support that is online twenty-four seven, even on holidays. You'll be able to get in touch with us regardless if you already have an account or not, as we can assist you with almost anything, ranging from giving you common info about our solutions in case you aren't a client yet and you're thinking about acquiring one of our plans, to assisting you with setting up an e-mail account in an email client. Part of the issues are more complex and time-consuming, and you will have to employ the ticketing system that is integrated in the Hepsia web hosting Control Panel, but we can save you time and assist you in real time on our live chat for a lot of things.