The service uptime for any shared web hosting account is of significant importance. If you’re using a server that has recurrent issues and your website is not online for long periods of time, it is more likely that website visitors will not come back. Provided you have an online store, for example, it will mean lost potential customers smaller profit. Your websites might even get penalized by search engines like google with lower rankings no matter how good their content is. To protect yourself from this sort of scenario, it is best to always make certain that the hosting service you get is stable. In this way, the success of your internet site will depend only on its content and your marketing and advertising campaigns and won't be affected by hosting-related aspects that you have no control over.
Service Uptime Guarantee in Shared Web Hosting
When you get a shared web hosting plan through our company, we ensure that your web sites are going to be up and running at least 99.9% of the time. We've virtually eliminated the server downtime by using a state-of-the-art cloud hosting platform where separate clusters of servers handle every aspect of the overall service - files, databases, emails, and so on. In that way, when there is an issue with a web server, the other web servers within the cluster shall simply take over and your internet sites won't be affected the slightest bit. To prevent any infrastructure problems, we also have diesel backup generators and a number of independent Internet providers. Competent professionals check the web servers 24/7 to tackle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages include a 99.9% web server and network uptime warranty and maintenance procedures are part of the other .01% of the time. We test every single server extensively before we hand it over to the client and we use new hardware components to avoid any probability of hardware problems. Any unexpected software troubles will be resolved right away by our system admins as they keep tabs on all web servers 24/7. To prevent infrastructural problems, our data center in downtown Chicago uses powerful diesel backup generators, while the connectivity to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your sites are flooded, we can react quickly and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper operation of your sites.