Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour reaction guarantee with all our shared web hosting packages, meaning each support inquiry you submit will undoubtedly be reacted to in less than 60 minutes maximum. Our support company members have been qualified to quickly handle any case and to give you well–timed guidance on any problem that you might have.
A Top–quality Support Service
You can easily write to us 24x7x365 with any issue you may have in connection with our offerings. We have got consultants present on a regular basis to generate support anytime required. You may use the ticketing system or post an e–mail at any moment, or pick–up the telephone or use the live chat through business hours.
An Intuitive Help Section
We have incorporated a huge information base into the Control Panel which enables you to get important step–by–step guidelines anytime. Each part of the Control Panel features its own contextual guide area displaying a selection of how–to content articles. We have also organized videos to supply you with a superior idea of precisely how to execute any given activity.